Privacy Policy

 

This privacy policy provides you with all the necessary information on how, to what extent and for what purpose East Coast Tantra Festival or third-party providers collect personal data from you and use it. "Personal data” is information about a specific or identifiable person. Your data will be collected and used in accordance with the provisions of the Swiss Data Protection Act, the Data Protection Ordinance, the Telecommunications Act and the provisions of the European General Data Protection Regulation (GDPR) as well as other provisions of Swiss and European data protection law. As far as possible, personal data is collected on a voluntary basis. We also only pass this data on to third parties with your express consent. We ensure a high level of security for particularly confidential data, for example with regard to your inquiries to us, by using SSL encryption. However, we would like to take this opportunity to point out the general dangers of Internet use over which we have no control. Especially in e-mail traffic, your data is not secure without further precautions and may be collected by third parties.

What information do we collect?

 Information for providing our products and services

We collect and process contact data for the purpose of festival organization and marketing.

In general, when you use our products and services, you may send us information that may contain personal data such as name, e-mail address, etc. It is your responsibility to decide which information you want to send us and process via our products and services. Below, you can find more information on data collection in our products and services:

Support and request information

You send us information that may contain personal data, such as your identity or contact info, when you request our help with one of our products/services, or to receive information about Tantra Festival Switzerland our products/services.

Information that East Coast Tantra Festival receives from your use of our products and websites

We collect information about our products and websites that you use and how you use them.

  • Local storage

We may collect and store information on your device using local storage of your browser or application.

  • Device information

We collect information about your device (such as type and version of your browser and operating system, type and model of your device, and unique identifiers about your device). We may associate your identifiers with your other information that we have collected.

  • Log information

When you use our products, visit our websites, or review the information we send you, we automatically collect and store certain information in server logs. This may include:

  • Information on how you used our products and websites

  • Internet Protocol (IP) address

  • Technical information about your device

  • Cookies that may uniquely identify your browser or your product account

  • Location information

Use of Personal Data

We will use your personal data for the following purposes:

  • To establish and fulfil a contract with you, for example if you make a purchase from us or attend our events. This may include verifying your identity, taking payments, communicating with you, providing customer services and arranging the delivery or other provision of products or services;

  • As required by East Coast Tantra Festival to enable our business and pursue our legitimate interests. In particular:

    • we will use your personal data to provide services you have requested, and respond to any comments or complaints you may send us;

    • we monitor use of our products and services, and may use your personal data to help us monitor, improve and protect our products, content, services and websites;

    • we may use personal data you provide to personalize our products or services for you;

    • we may monitor any customer account to prevent, investigate and/or report fraud, terrorism, misrepresentation, security incidents or crime, in accordance with applicable law;

    • we may use your personal data for market research and marketing purposes;

    • we may process employee or client data;

  • For compliance with applicable laws and protection of our legitimate business interests and legal rights, including, but not limited to, use in connection with legal claims, compliance, regulatory, investigative purposes (including disclosure of such information in connection with legal process or litigation).

Who will we share your data with?

If necessary to perform a service you request from us, to execute an order you have placed or to follow-up on your enquiries, we will share your information with other East Coast Tantra Festival entities or third party service providers, for example email and hosting providers, suppliers and delivery services. When we share your data with these parties, we make sure that appropriate safeguards are taken to protect your information.

Protection of personal data

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place technical and organisational measures to safeguard and secure the information we process from you.

How long do we store your data?

We retain information about you only for as long as we need it for the purposes for which it was collected. After that time your personal data will be erased (unless we have the statutory right or obligation to further keep this data).

Information, Deletion, Blocking

You can obtain information free of charge at any time about the personal data we have stored about you and about the origin, recipient and purpose of data collection and data processing. You also have the right to demand the correction, blocking or deletion of your data. Excluded from this is data that is kept due to legal regulations or is required for proper business processing. If data is not covered by a legal archiving obligation, we will delete your data at your request. If the archiving obligation applies, we will block your data. For all questions and concerns regarding the correction, blocking or deletion of personal data, please contact our data protection officer using the contact details in this privacy policy or at the address given in the imprint.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke an already given consent at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Third-party analytics services

Some of the advertising and functionality in our websites, products, and services is provided by third parties. These third parties may use cookies, beacons, tracking pixels, and other tools to collect information about your use of these products and services. These third parties are not controlled directly by us, so we recommend that you check their privacy policies to understand how they use your data.